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Shipping Guide

 We offer shipping to various countries around the world. If you find that shipping is not offered to your country, please contact us since we are progressively expanding to the rest of the world.

Please note that your products may be shipped separately due to circumstances. 

Once you have placed your order please give us 1-2 business days to sort the items and have them ready for shipping due to the huge volume of orders we are receiving. 

We always notify you via email once your item has been shipped via our automated emailing system. The confirmation email will include; shipping details and tracking number(s) which might or may not be active straight our ways since info takes sometime to be fed to the system. 

Delivery:

  • For USA/AU/FR/SP delivery takes 9-17 business days.
  • For DE/UK/IT/BE/CA delivery takes 15-26 business days.
  • For the Rest of the world delivery takes 25-45 business days.

You can check the progress of your order by heading over to this page

 

 

If you still could not get your order within the above mentioned days, contact us and we will follow up for you.

3. We only ship to confirmed order addresses. Your order MUST MATCH your shipping address.

4. Service Transit time is provided by the carrier and excludes weekends and holidays. Transit time may vary, especially during the holiday season.

5. If you placed an order but did not receive a confirmation email please check your SPAM folder to see if your confirmation email was sent there. 

6. If you have not received your shipment within 30 days of payment, feel free to contact us. We will track the shipment and get back to you as soon as possible with a reply. Your satisfaction is our major goal.

7. Due to stock status and time differences, we often choose to ship your item from our first available warehouse for fast delivery.

 

For any other inquiries, kindly reach out to us by emailing info@offtheclosetlooks.com