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Shipping Guide

1.  We offer Worldwide shipping (Except some few countries in Africa and Middle East as well as Army Post Office/ Fleet Post Office)

2.  Processing of orders normally takes 24-48 hours before shipment. However orders made on Friday will be shipped out by Monday.

3. Deliveries of the products can take8-12 days for domestic (United States) orders. However for international orders, delivery might be expected within 15-23 days.

We can't however promise the exact delivery times. Sometimes there might be delays that are beyond our control such as by bad weather or by postal service. If the maximum number of business days has passed and your package is still missing, please reach out to us, and we will assist you the best way we can.

 

Country/Region Estimated Delivery Time  Cost
United States of America 12-21 days FREE
United Kingdom (UK) 16-35 days FREE
Netherlands 16-35 days FREE
Australia 16-35 days FREE
Canada 16-35 days FREE
Brazil 16-35 days FREE
Italy 16-35 days FREE
France 16-35 days FREE
Turkey 16-35 days FREE
Germany 16-35 days FREE
Rest of the World 20-40 days FREE

 

Note: 

The estimated deliveries above are Exclusive of Order Processing time

 

 

If you still could not get your order within 45 days, contact us and we will give you a full refund.

3. We only ship to confirmed order addresses. Your order MUST MATCH your shipping address.

4. Service Transit time is provided by the carrier and excludes weekends and holidays. Transit time may vary, especially during the holiday season.

5. If you placed an order but did not receive a confirmation email please check your SPAM folder to see if your confirmation email was sent there. 

6. If you have not received your shipment within 30 days of payment, feel free to contact us. We will track the shipment and get back to you as soon as possible with a reply. Your satisfaction is our major goal.

7. Due to stock status and time differences, we often choose to ship your item from our first available warehouse for fast delivery.

 

For any other inquiries, kindly reach out to us by emailing info@offtheclosetlooks.com

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